Terms of Service

1. Agreement to Terms

By accessing and using LocalRankAI ("Service", "Platform", "we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our Service.

We reserve the right to modify these Terms at any time. Your continued use of the Service after changes are posted constitutes acceptance of the modified Terms.

2. Description of Service

LocalRankAI provides an AI-powered platform for managing and responding to customer reviews for Google Business Profile. Our Service includes:

• AI-generated review responses
• Multi-platform review management
• Automated review reply capabilities (for Premium subscribers)
• Analytics and insights
• Integration with third-party review platforms

3. Account Registration

3.1 Eligibility

You must be at least 18 years old and capable of forming a binding contract to use our Service. By creating an account, you represent that you meet these requirements.

3.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized access
• Ensuring the accuracy of your account information

3.3 Account Termination

We reserve the right to suspend or terminate your account if you violate these Terms or engage in fraudulent, abusive, or illegal activity.

4. Subscription and Payment

4.1 Subscription Plans

We offer multiple subscription tiers with different features and usage limits:

• Free Tier: Basic features with limited usage
• Standard Tier: Enhanced features and higher limits
• Premium Tier: Full features including automated responses

4.2 Billing

By subscribing to a paid plan:

• You authorize us to charge your payment method on a recurring basis
• Subscriptions automatically renew unless cancelled
• You are responsible for all applicable taxes
• Payment processing is handled securely by Stripe

4.3 Refunds and Cancellations

You may cancel your subscription at any time. Cancellations take effect at the end of the current billing period. We do not provide refunds for partial billing periods except as required by law or at our sole discretion.

4.4 Price Changes

We reserve the right to modify our pricing. We will provide at least 30 days notice of any price increases. Your continued use of the Service after the price change takes effect constitutes acceptance of the new price.

5. Acceptable Use

5.1 Permitted Use

You may use our Service only for lawful purposes and in accordance with these Terms.

5.2 Prohibited Activities

You agree not to:

• Use the Service for any illegal or unauthorized purpose
• Post fake, misleading, or fraudulent review responses
• Violate platform policies of Google
• Attempt to circumvent usage limits or access controls
• Reverse engineer, decompile, or disassemble any part of the Service
• Use automated systems to access the Service in ways that exceed your subscription limits
• Transmit viruses, malware, or harmful code
• Harass, abuse, or harm other users
• Impersonate any person or entity
• Share your account credentials with others

6. Content and Intellectual Property

6.1 Your Content

You retain ownership of any content you submit through the Service. By using our Service, you grant us a license to use, store, and process your content solely to provide and improve the Service.

6.2 AI-Generated Content

Review responses generated by our AI are provided as suggestions. You are responsible for reviewing, editing, and approving all responses before posting. We are not liable for the content of AI-generated responses.

6.3 Our Intellectual Property

The Service, including its design, features, code, and content, is owned by LocalRankAI and protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, or distribute any part of the Service without our written permission.

7. Third-Party Integrations

Our Service integrates with Google Business Profile. By connecting your account:

• You authorize us to access your data from these platforms as necessary to provide the Service
• You agree to comply with each platform's terms of service
• You understand that changes to third-party APIs may affect Service functionality
• You can disconnect integrations at any time from your account settings

8. Disclaimers and Limitations

8.1 Service Availability

We strive to maintain 99.9% uptime but do not guarantee uninterrupted access. The Service is provided "as is" and "as available" without warranties of any kind.

8.2 AI Accuracy

While our AI strives to generate appropriate responses, we do not guarantee the accuracy, quality, or appropriateness of AI-generated content. You are solely responsible for reviewing and approving all responses.

8.3 Limitation of Liability

To the maximum extent permitted by law, LocalRankAI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your use or inability to use the Service
• Any unauthorized access to or use of our servers or your data
• Any interruption or cessation of transmission to or from the Service
• Any bugs, viruses, or malicious code that may be transmitted through the Service
• Any errors or omissions in content or for any loss or damage incurred from using content

9. Indemnification

You agree to indemnify and hold harmless LocalRankAI, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

10. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to our collection and use of your data as described in the Privacy Policy.

11. Dispute Resolution

11.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the jurisdiction in which LocalRankAI operates, without regard to conflict of law principles.

11.2 Arbitration

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration, except where prohibited by law.

12. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including breach of these Terms. Upon termination, your right to use the Service will immediately cease.

Sections that by their nature should survive termination (including payment obligations, disclaimers, and limitations of liability) will survive termination of these Terms.

13. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of material changes via email or through the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

14. Miscellaneous

14.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and LocalRankAI regarding the Service.

14.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

14.3 Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.

15. Contact Information

If you have any questions about these Terms, please contact us at:

By using LocalRankAI, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.